01
Collection
Information you provide
We collect details submitted during checkout, account activity, subscriptions, reviews, surveys, and support conversations.
CozyCook Privacy Policy
Privacy, Made Clear.
This Privacy Policy explains how CozyCook collects, uses, discloses, retains, and protects personal information when you browse our website, place an order, subscribe to email updates, contact customer support, or otherwise interact with our kitchen appliance store.
24/7
Support for privacy and account questions
Clear
Plain-language explanations of data practices
Choice
Controls for marketing, cookies, and requests
Policy Overview
Updated July 12, 2026
How This Policy Works
This policy applies to information collected through CozyCook websites, customer service channels, order communications, promotional subscriptions, and related online services. It does not apply to third-party services that publish their own privacy notices.
02
Use
Services you request
We use personal information to process orders, prevent fraud, communicate updates, improve our store, and provide support.
03
Disclosure
Limited business sharing
We disclose information to service providers, payment partners, delivery carriers, analytics vendors, and other necessary partners.
04
Control
Your privacy choices
Depending on your location, you may request access, correction, deletion, portability, or opt out of certain processing.
What We Collect
The information we collect depends on how you interact with CozyCook. We collect categories reasonably needed to operate the store, fulfill requests, communicate with you, maintain security, and improve services.
Contact details
Name, billing and shipping addresses, email address, telephone number, and customer identifiers.
Order information
Products purchased, order value, discounts, returns, exchanges, delivery status, and service history.
Checkout data
Payment status, billing details, and limited transaction information. Full card numbers are generally handled by payment processors.
Technical data
IP address, browser, device type, operating system, language, referring pages, timestamps, and approximate location.
Browsing behavior
Pages viewed, products considered, cart activity, searches, links selected, and interactions with store features.
Messages and choices
Support requests, feedback, survey responses, subscription status, marketing preferences, and related communications.
Purpose and Use
Purpose Limited
How We Use It
CozyCook uses personal information for business and commercial purposes that support store operations, customer relationships, legal obligations, and a secure shopping experience.
Complete purchases
Confirm orders, process payment status, coordinate free shipping, provide delivery updates, and manage returns or exchanges.
Answer customer needs
Respond to questions about air fryers, coffee makers, blenders, mixers, specialty appliances, warranties, and service requests.
Protect the store
Detect suspicious activity, investigate fraud, secure accounts, enforce terms, maintain records, and protect customers.
Improve the website
Analyze site performance, understand product interest, test improvements, personalize content, and measure campaigns.
Manage offers
Deliver email updates, apply the automatic 15% subscriber discount, communicate selected 20% promotions, and honor unsubscribe choices.
Meet obligations
Support tax, accounting, consumer protection, privacy, dispute resolution, regulatory, and law enforcement requirements.
Cookies and Tracking
Browser Controls Available
Cookies & Choice
CozyCook and service providers may use cookies, pixels, tags, local storage, and similar technologies to keep the website working, remember preferences, understand performance, and support relevant marketing.
Store functionality
Supports cart activity, checkout, account access, security, fraud prevention, and other required site functions.
Convenient settings
Remembers selections such as language, location, browsing choices, and other repeat-visit settings.
Performance insights
Helps us understand traffic, navigation, errors, product interest, conversions, and how customers use CozyCook pages.
Relevant promotion
May help measure ads, limit repetition, build audiences, and show more relevant promotions across websites and services.
Your Cookie Controls
Most browsers allow you to block, delete, or receive warnings about cookies. Some features may not function properly if essential technologies are disabled. Where required, we provide additional consent or opt-out controls.
- Use browser settings to delete or block cookies and local storage.
- Use available site controls to manage non-essential technologies.
- Adjust advertising preferences through participating platforms.
- Use recognized opt-out preference signals, such as Global Privacy Control, where legally required.
- Unsubscribe from promotional email through the method included in each message.
Cookie choices are typically browser and device specific. You may need to repeat selections after clearing cookies, using a new browser, or changing devices.
Disclosure Practices
Limited Business Use
When We Share
We may disclose personal information when needed to operate CozyCook, complete customer requests, protect rights and safety, comply with law, or support legitimate business functions.
Service providers
Website hosting, ecommerce technology, cloud services, customer support, order management, analytics, communications, security, and professional services.
Payment partners
Payment processors, fraud screening providers, financial institutions, and checkout services that help authorize transactions.
Delivery partners
Warehousing, logistics, fulfillment, and shipping providers that need order and address information to deliver purchases.
Advertising partners
Marketing and advertising providers that help measure campaigns, understand audiences, and support relevant promotions.
Authorities and protection
Government agencies, courts, law enforcement, regulators, and others when disclosure is legally required or necessary for protection.
Corporate transactions
Potential or actual buyers, advisors, lenders, investors, or successors involved in financing, restructuring, acquisition, or sale.
Privacy Requests
Location Dependent
Your Privacy Rights
Depending on where you live and subject to legal exceptions, you may have rights regarding personal information CozyCook holds about you. We may verify your identity before completing a request.
Available Requests
Control over your information.
Authorized agents may submit requests where permitted by law. We may ask for proof of authorization and direct confirmation. CozyCook will not discriminate against you for exercising applicable privacy rights.
Access or know
Request categories, sources, purposes, disclosures, and eligible pieces of personal information.
Correct
Request correction of inaccurate personal information maintained about you.
Delete
Request deletion of certain personal information, subject to retention needs and legal exceptions.
Portability
Request a portable copy of eligible personal information in a commonly usable format.
Opt out
Opt out of certain targeted advertising, sales, sharing, or profiling activities where these rights apply.
Appeal
Appeal a privacy request decision when applicable law provides an appeal process.
United States Notice
Subject to Applicable Law
State Privacy Details
U.S. state privacy laws may require additional disclosures about categories of personal information, business purposes, and third-party recipients. The summary below describes common categories used in the preceding 12 months.
| Category | Examples | Primary Purposes | Typical Recipients |
|---|---|---|---|
| Identifiers | Name, email, telephone number, address, IP address, account identifiers. | Orders, delivery, support, security, communications, compliance. | Commerce providers, support tools, carriers, security vendors, advisors. |
| Commercial information | Purchases, carts, product interest, discounts, returns, and service records. | Fulfillment, recommendations, analytics, customer care, promotions. | Fulfillment, analytics, marketing, and professional service providers. |
| Internet activity | Browsing history, searches, device information, page and ad interactions. | Site operation, security, analytics, personalization, measurement. | Hosting, analytics, security, advertising, and technology providers. |
| Approximate location | General location inferred from IP address or delivery destination. | Fraud prevention, regional content, delivery, analytics, compliance. | Security, analytics, logistics, and commerce providers. |
| Inferences | Likely product interests or shopping preferences derived from activity. | Personalization, merchandising, campaign measurement, experience. | Analytics, marketing, advertising, and ecommerce providers. |
| Communications | Support messages, feedback, surveys, reviews, subscriptions, and preferences. | Support, quality improvement, disputes, and marketing preferences. | Support platforms, communications providers, advisors, and regulators. |
Data Stewardship
Reasonable Safeguards
Data Care
CozyCook uses administrative, technical, and organizational safeguards designed to protect personal information. No system is completely secure, and absolute security cannot be guaranteed.
Only as long as needed
We retain information for orders, support, security, accounting, legal obligations, disputes, and legitimate business needs.
Not directed to children
CozyCook is not directed to children under 13 and does not knowingly collect their personal information through the store.
Limited collection
We do not request sensitive personal information unless necessary for a specific lawful purpose. Avoid sending unnecessary sensitive details.
Cross-border processing
Service providers may process information in the United States or other countries where privacy protections may differ.
External services
Third-party websites, apps, and services follow their own privacy practices. Review their notices before providing information.
Policy revisions
We may update this policy for operational, legal, or technology changes. The updated date identifies the latest revision.
Privacy Questions
Contact CozyCook
To ask a privacy question or submit an eligible request, use our contact page and include enough information for us to understand your request. We may need to verify your identity before providing, correcting, or deleting personal information.
Business Name
CozyCook
Support Email
support@cozycook.lol
Support Phone
+1 (731) 825-9375
Business Address
236 Stephen Street, Dickson, TN 37055, United States
Support Availability
24/7 customer support for privacy, order, and service questions.